Hovo 650 Series Quick Start Guide

Frequently Asked Questions (FAQ) Hovo 650

  1. What are the main features and what items are included inside package?
  2. What is HEPA filter function?
  3. Why is Hovo 650 model maintenance easy?
  4. Will Hovo 650 continue to do vacuuming after battery is recharged?
  5. Can Hovo 650 mop the floor?
  6. Should Hovo 650 remain at charging base in order for scheduler to work?
  7. What is the warranty period for Hovo 650?
  8. Where can I get Hovo 650 User Manual?
  9. Does Hovo 650 have virtual wall like device to block vacuuming area?
  10. How to charge the battery correctly?
  11. Where to place Self-Charging Station to make it easier for the Hovo 650 to find it?
  12. How does Hovo 650 search for Self-Charging Station?
  13. Can I move charging station to different location and not lost time setting?
  14. How to set up clock and scheduler setting on charging station?
  15. How to detect when the dust bin is full and when to empty debris inside dust bin?
  16. What is the purpose of edge cleaning mode?
  17. Can I use remote control to do spot cleaning?
  18. Is Hovo 650 good to clean thicker carpets? Can it go over area rugs with tassels and if gets stuck reverse and move on?
  19. How does dirt detection work?
  20. Why does my robot move backwards?
  21. View Hovo 650 error codes meanings and trouble shooting.

  22. View Hovo 650 error codes meanings and trouble shooting.

  23. Where can I find unit serial #?

1. What are the main features and what items are included inside package?

 

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2. What is HEPA filter function?
The following diagram illustrates how primary filter and HEPA filter work.


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3. Why is Hovo 650 model maintenance easy?

There is no lower brush that needs to be cleaned or replaced


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4. Will Hovo 650 continue to do vacuuming after battery is recharged?


No. but after the battery is completely recharged by its docking station, you can press the "CLEAN" key to resume cleaning. To save power consumption, you can turn power switch off and unplug charging station after battery is fully charged.

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5. Can Hovo 650 mop the floor?

Hovo 650 model has mopping pad to mop hard surface floors. Please remove mopping pad with water reservoir if unit is not mopping floor to avoid wet pad damage floor. See photo below:

The mop pad can be dry or wet. You can fill water tank reservoir with tap water or cleaning solution like Bona® Hardwood Floor Cleaner. Water or cleaning solution inside reservoir will continue to seep out onto the mopping cloth slowly. It works like Pro-Clean reservoir of iRobot® Braava floor mopping robot.

 

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6. Should Hovo 650 remain at charging base in order for scheduler to work?

No, Hovo 650 scheduler can function anywhere. When pre-programmed time arrives, Hovo 620 will automatically start the cleaning process.

 

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7. What is the warranty period for Hovo 650?
One year unit warranty and 6 months battery warranty.

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8. Where can I get Hovo 650 User Manual?
To download or read the User Manual Click Here
To download or read Quick Start Guide Click Here

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9. Does Hovo 650 have virtual wall like device to block vacuuming area?

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10. How to charge the battery correctly?

To save power consumption, you can turn power switch off and unplug charging station after battery is fully charged.

Turn on power switch on the unit side before recharge battery. Otherwise, E10 error code will show up.

There are two ways to recharge battery, manual charging and Auto charging. Please refer to page 7 of user manual for details.

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11. Where to place Self-Charging Station to make it easier for the Hovo 650 to find it?


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12. How does Hovo 650 search for Self-Charging Station?

Hovo 650 finds the charging station using stronger signal between its unit and base. This way, the docking process is quick and efficient.

 

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13. Can I move charging station to different location and not lost time setting?

Yes. You can move charging station any time since remote control unit saves the clock time and scheduler time.

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14. How to set up clock and scheduler setting on charging station?

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15. How to detect when the dust bin is full and when to empty debris inside dust bin?

There will be alert when dust bin is full or vacuum passage is blocked. Please empty dust bin, clean vacuum passage and clean air filter.

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16. What is the purpose of edge cleaning mode?

Move the unit close to wall or corner and press edge cleaning icon on remote control to clean corners and along the wall.

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17. Can I use remote control to do spot cleaning?

Yes, the Hovo 650 can be moved manually to a specific spot via remote control buttons. During its movement there, it is also continually cleaning. Once there, it will clean that spot until the the built-in dirt detection feature decides the spot is fully cleaned.

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18. Is Hovo 650 able to clean thicker carpets well? Can it go over area rugs with tassels and if gets stuck reverse and move on?

Hovo 650 can clean carpets that are thick up to 1/2". Hovo 650 can climb up 1/2" carpet. It will not go over rug with tassels since the roller brush will not do reverse action like Roomba unit.

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19. How does dirt detection work?

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20. Why does my robot move backwards?

Please clean cliff detection sensors with clean cloth.

 

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22 Where can I find unit serial #?

 

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Please e-mail your questions to

or call us at 1-408-943-9308.